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Managing User Accounts

If you have an admin account type, you can use the User Management subtab to create and manage user accounts in the TMC Web Application.

Using the Default Account

Before any accounts can be added or modified in the TMC Web Application, the system owner or administrator must obtain initial access to the default account named Admin. It is an admin account type and cannot be modified or deleted. It comes preconfigured with a default password, which is provided in the TMC Setup Guide.

Understanding Account Types

The TMC Web Application offers three types of accounts. One has full control of all available settings, functions and data in the TMC Web Application; one can view and/or control a subset of those features; and one can only relay data to other programs and services. These three account types are admin, user and external service:

An admin account can:

Access all settings and functionality in the TMC Web Application
Create accounts for other TMC Web Application users

The default account (Admin) is an admin account type.

A user account can access settings and functionality assigned by a user with an admin account. This enables organizations to:

Customize user access levels
Differentiate user access levels according to work roles

An external service account ports real-time data (as json files) from the TMC Web Application to other programs or services, but it is not authorized to access any interface settings or functionality.

Assigning Levels of Access

The User Management subtab lists five main areas of functionality in the TMC Web Application. These represent Levels of Access that can be granted to a user.

The list has two columns with the headings USER OPERATIONS and ALLOW, as shown here.

The ALLOW column has a check box for each row.

Hovering over the help icons (help_icon.png) displays additional information about the items in the list.

In the above example, all of the check boxes are selected and disabled (light gray in color), because the selected user is an admin account type, with access to all available settings, functions and data in the TMC Web Application.

When you create a user, you must select an account type. The account type you choose affects how these check boxes display in the list, as follows:

Admin

All check boxes are automatically selected and disabled (light gray in color)

This account type always has access to all functionality in the TMC Web Application.

This also is the only account type that is authorized to add other users.

User

All check boxes are enabled (light blue in color) for manual selection. Any or all items can be selected.

If no check boxes are selected, access is limited to the following:

Overview tab
Video tab (view only plus Troubleshooting controls)
Map tab (view only)
Administration tab (Account Passwords subtab only)

External Service

All check boxes are deselected and disabled (light gray in color).

This account type is not authorized to access any interface settings or functionality in the TMC Web Application. It is used by developers to port real-time data (json files) from the TMC Web Application to other programs or services.

If you need assistance setting up an external service account, contact TrafficVision Technical Support.

Following are descriptions of the five areas of functionality:

Manage Preset Calibration Allows access to the camera calibration functions that begin with clicking the green Calibrate Camera button on the Video tab.

Change Analytics + Preset Locking Allows access to all functions in Presets and Analytics subtabs on Video tab.

Manage Units/Cameras Allows access to functions for adding/changing/deleting cameras and units in the Manage Units/Camera tab and for adding camera icons in the Map tab.

Change Settings Allows access to the Settings tab, where the settings for any camera can be changed.

Access Data Allows access to Data tab, where data for all cameras is available for viewing or downloading.

User Management Tasks

Adding a User Account

To add a user account:

Select the Administration tab and select the User Management subtab. Click the Add New User button. A drop-down dialog displays as shown in the following example: